Health-related Telephone Lines

Health Gateway has put together a list of health and healthcare-related telephone numbers that you may find helpful to meet some of your information needs. Use these information and referral numbers to find out about a variety of supports, programs and services available in your community.

Community Care Access Centres
Call 310-CCAC (310-2222)
For in-home community-based health care services in your area:
Toronto 1-877-540-6565
The Community Navigation and Access Program (CNAP) is a network of over 30 not-for-profit organizations, working together to serve seniors in communities across Toronto

Drug and Alcohol Registry of Treatment
The Drug and Alcohol Registry of Treatment (DART) is a program of ConnexOntario Health Services Information and is funded by the Ontario Ministry of Health and Long-Term Care.
The Drug and Alcohol Registry of Treatment (DART) is:
  • a toll-free, province-wide, treatment information and referral service located in Ontario, Canada
  • available to professional and public callers
  • designed to link callers with suitable treatment options tailored to their individual needs
Health Care Connect
Registration telephone line for finding Family Doctors or Nurse Practitioners in Ontario. A program of Service Ontario

Long-Term Care ACTION Line
7 days a week, 8:30AM-7:00PM
If you want more information, have a concern or want to register a complaint about a long-term care home, Call this toll-free number.
Lung Health Information Line
The Lung Health Information Line provides information on a range of lung health topics including smoking cessation, healthy air, chronic obstructive pulmonary disease (COPD), asthma, and allergies. The telephone service also provides information about programs offered by the Ontario Lung Association.
Mental Health Helpline
Mental Health Service Information Ontario (MHSIO) provides information about mental health services and supports in communities across Ontario. The information line is free, confidential, and anonymous. Or search the MHSIO database online.
Ontario’s Senior Safety Line
Toll-free: 1-866-299-1011
The Senior Safety Line provides information, referrals, and support 24 hours a day, seven days a week, in over 150 languages. The hotline is a toll-free, confidential resource for seniors suffering abuse, including financial, physical, sexual and mental abuse and neglect.
Seniors' INFOline
Toll-free: 1-888-910-1999 (Ontario only)
Local calls: 416-314-7511
TTY: 1-888-387-5559 (Ontario only)

Smoker’s Helpline

Telehealth Ontario
[or direct TTY number at 1-866-797-0007 for people with a hearing impairment or speech difficulty]
Telehealth Ontario is a free, confidential telephone service you can call to get health advice or general health information from a Registered Nurse. The service provides round-the-clock access, to a qualified health professional. It can help you decide whether to care for yourself, make an appointment with your doctor, go to a clinic, contact a community service or go to a hospital emergency room.